Privacy Policy

This Privacy Policy describes how Julien Passard (hereinafter “we”, “our”, or “us”) collects, uses, and protects the information you provide when you use our website www.lanzarote-escape.com (hereinafter the “Site”).
We are committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, and the Spanish Organic Law 3/2018 of December 5 on Personal Data Protection and guarantee of digital rights.

1. Who are we?
• Name of Data Controller: Julien Passard
• NIE: Y5982644J
• Address: Calle Las Adelfas nº3, 35508, Costa Teguise, Las Palmas, Spain
• Contact email address: contact@lanzarote-escape.com
• Website: www.lanzarote-escape.com

2. What personal data do we collect?
We may collect the following types of personal data:
• Identification data: Your first name and last name.
• Contact data: Your email address, phone number.
• Navigation data: Information about how you use our Site, including your IP address, browser type, pages visited, access times, etc. This data is collected via cookies and similar technologies. For more details, please see our Cookie Policy.
• Data you voluntarily provide to us: For example, when you fill out a contact form, leave a comment, subscribe to a newsletter, or send us an email.

3. How and why do we collect your data?
We collect your personal data in various ways and for different purposes:
• Contact forms or information request forms: To respond to your questions, inquiries, or comments. Processing is based on your consent when you submit the form.
• Newsletter subscription: To send you information, news, or offers that you have agreed to receive. Processing is based on your consent.
• Navigation analysis (via cookies): To improve the functioning of our Site, understand how you use it, and personalize your experience. Processing is based on your consent (for non-essential cookies) or our legitimate interest (for technical cookies necessary for the website’s operation).
• Comment management: If you leave comments on our Site, we collect the data shown in the comments form, as well as your IP address and browser user agent string to help spam detection. Processing is based on your consent and our legitimate interest in moderating content.
• Compliance with legal obligations: To comply with applicable legal and regulatory requirements.

4. Legal basis for processing your data
The processing of your personal data is based on the following legal grounds:

• Your consent: When you give us your explicit authorization for specific processing (e.g., newsletter subscription, submission of a contact form).
• Performance of a contract: When processing is necessary for the performance of a contract you have entered into with us or for the implementation of pre-contractual measures.
• Compliance with a legal obligation: When the law requires us to process your data.
• Our legitimate interest: When processing is necessary for the purposes of our legitimate interests, provided that these interests are not overridden by your interests or fundamental rights and freedoms (e.g., improving our services, fraud prevention).

5. How long do we keep your data?
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with our legal obligations.
• Contact/form data: Retained as long as necessary to process your request and for a reasonable additional period for follow-up.
• Newsletter data: Retained as long as you do not withdraw your consent.
• Navigation data (cookies): The retention period for cookies is specified in our Cookie Policy.
• Data related to legal obligations: Retained for the period required by applicable law.
Once the retention period has expired, the data will be deleted or anonymized.

6. With whom do we share your data?
We commit not to sell, exchange, rent, or transfer your personal data to third parties without your explicit consent, except in the following cases:
• Service providers: We may share your data with third-party companies that help us operate our Site or provide our services (e.g., web hosts, analytics services, email sending platforms). These providers are contractually obliged to ensure the security and confidentiality of your data and may only use it for the purposes we have instructed.
• Legal obligations: We may be required to disclose your information if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users.
• International transfers: If we transfer your personal data to countries outside the European Economic Area (EEA) that do not offer an equivalent level of data protection, we will implement appropriate safeguards (e.g., standard contractual clauses of the European Commission) to ensure the protection of your data.

7. Your data protection rights
In accordance with the GDPR and the LOPDGDD, you have the following rights regarding your personal data:
• Right of access: Obtain confirmation that your data is being processed and access to that data.
• Right to rectification: Request the correction of inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”): Request the deletion of your data in certain circumstances.
• Right to restriction of processing: Request the restriction of the processing of your data under certain conditions.
• Right to data portability: Receive the data you have provided to us in a structured, commonly used, and machine-readable format, and transmit it to another data controller.
• Right to object: Object to the processing of your data, especially for reasons related to your particular situation or for direct marketing purposes.
• Right to withdraw your consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to lodge a complaint: Lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have not been respected.
To exercise any of these rights, you can contact us at the following email address: contact@lanzarote-escape.com. We will ask you to prove your identity before processing your request.

8. Data security
We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, data encryption, firewalls, physical and logical access controls, and backup procedures.

9. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will take effect immediately after their publication on the Site. We encourage you to regularly review this page to stay informed of any updates.

10. Contact Us
If you have any questions or concerns regarding our Privacy Policy or how we handle your personal data, please do not hesitate to contact us at:
Julien Passard Email address: contact@lanzarote-escape.com